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Our Customer Service team is available on the phone lines Monday-Friday 7.30am-5pm, Saturday 9am-3pm and Sunday 9am-2pm.

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Tilletts

<h3 id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: Poppins, sans-serif; font-weight: 600; line-height: 32px; color: rgb(22, 22, 22); font-size: 24px; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; -webkit-font-smoothing: antialiased; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Can I change/edit my order?</h3><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Poppins, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately we are unable to amend/add to orders once they have been placed I&apos;m afraid.&#xA0; <h3 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-family: Poppins, sans-serif; font-weight: 600; line-height: 32px; color: rgb(22, 22, 22); font-size: 24px; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; -webkit-font-smoothing: antialiased; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="can-i-cancel-my-order">Can I cancel my order? </h3>If you order hasn&apos;t been processed/shipped we can look into cancelling your order for you. Please get in touch and we will look into this for you. <h3 style="line-height: 1.5;" id="can-i-change-my-shipping-address">Can I change my shipping address?</h3><span id="isPasted" style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If your order hasn&apos;t been shipped we can look into changing this for you. However once an order has been shipped<span style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;we are unable to amend shipping details.&#xA0;Please get in touch and we can look into this for you. &#xA0;

Unfortunately we are unable to amend/add to orders once they have been placed I'm afraid. If you order hasn't been processed/shipped we can look into cancelling your order for you. Please get in touch and we will look into this for you. If your order

Changes & cancellationsUpdated a year ago

Can I change/edit my order?

Can I cancel my order?

Can I change my shipping address?